The Royal Bedchamber
The Week That Time Forgot
12.11.03 ~ 14:25

What am I doing right now? I am on hold. With AT&T.

I called the number for the "Porting Group" last night. I was on hold for another hour and ten minutes. Then I spoke to a lady who tried to look up my order and then disconnected me.

The for the debacle of this morning, I will repost my description that I sent via AIM to Little Owl. Please note the murderous tone of voice and the complete disregard for spelling and punctuation.

My TMopbile account will be turned off tomorrow at 5.

I will have NO FUCKING PHONE

I TALKED to this lady at two hours and ten minutes

then she told me to hold while she escalated my call, please wait for thee to five minutes

and then FORTY FIVE MINUTES LATER

she's all I still can't get through

and then she goes "but what's the problem anyway? It says here you're due to be transferred over at 5:16 pm tomorrow"

and I say Huh? But where's my PHONE

and sahe goes, Oh I don't know that. We're not who you call about an actual phone order

and I say then WHY have I been on HOLD with you for THREE HOURS

WHY did the other AT&T people tell me I had to call HERE??????

so NOW I have to call back ANOTHER LINE

to find out where the FUCK MY PHONE IS

because if I don't have it tomorrow by 5,

I will be without a phone

and it's being sent to the OFFICE

so if I don't have it tomorrow I can't get it until MONDAY

and if it hasn't been shipped YET

I don't even know if it's too LATE to do overnight shipping

but by GOD they're going to get it to me if someone has to get on a god damned rickshaw and hand fucking vcarry it here.

Now, I called back the number you call when you want to order a new phone. They pick up after a wait time of a paltry five minutes, of course. This fellow says that I should get my phone in a few days. I make it very clear to him that I expect my phone tomorrow, that I might not be without a phone all weekend. He laughing tries to reassure me that my number will not be ported until I have my phone, at which point I inform him in a cold steely tone that I just waited on hold for three hours with the Official AT&T Porting Group Authority who informed me that my T-Mobile account would be discontinued at 5:16 pm tomorrow, and I expect my phone in my hands before then.

He transferred me to a shipping specialist.

While I was on hold for the shipping specialist, my call was disconnected.

And now I am taking a break from sitting on my ass, so that I may go pee and smoke, two activities that are definitely discouraged from occurring at one's desk.

Also, I go to kill people randomly on the streets. Stay inside.


Antique ~~~~~~~~~~~~ Modern

Recent Fulminations:
04.25.2004 ~ So Long, Farewell, Auf Wiedersehen, Goodbye
04.22.2004 ~ Pulling up stakes
04.20.04 ~ If There Were Any Doubt
04.19.04 ~ Is It Morning Already??
04.19.04 ~ Tedium
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